Ways and means of Consumer Protections
In India large number if consumers are living below poverty line and large number are illiterate and unaware of their rights sp consumer protection movement cannot be the same as followed by developed countries. In India it has to be a social movement wherein people of all walks of life have to play their role. Following are some ways and means of consumer protection followed in India.
Self regulations by business: large business houses have realized that they can prosper and grow for a long period of the time only by giving due important to consumers. Socially firms follow quality standers and have started customer grievances cell to attend the complaints of consumers.
Business Associations: various business associations such as federation of India chamber of commerce and industry (FICCI) and confederation of India industry (CII) have farmed a set of code of conducts which lay down guideline for dealing with customers.
Consumer Organizations: consumer organizations play an important role in educating consumers regarding their rights, duties. These organizations also help consumer to get relief in case of exploitation.